• Concierge Service – included in every account!
• Full control over your hosting (control panel access) when you need it.
• Help and support with making changes to settings, such as ‘correctly configure your DNS records’, ‘correct SPF and DKIM records’ vital for your email not to end up in the spam folder! Hostsynergy will check all this for you, making changes where necessary.
• Server environment monitoring and adjustments to suit your App installation. With apps such as WordPress or a shopping cart installed on your hosting account, monitoring and adjustments to settings are necessary to ensure performance and security is maintained. This is a service included with all Hostsynergy accounts. Hostsynergy makes checks and changes to ensure your site using the latest version of PHP, ensure your shopping cart is up to date with security patches and check your WordPress site is running the latest security plugins. Un-patched sites and software that is not kept up to date can result in sites not functioning correctly and in some cases being hacked. It is important to have the correct advice about how to do this correctly.
• Hosting is on servers providing super fast connections – with no bandwidth limits.
• Hostsynergy is committed to quality – and guarantee to always keep a low number of sites per server.
• Fast servers, fast network! With cutting edge servers – web pages load fast.
• Enterprise Disks – all our storage is on enterprise level SSD drives
• Each account is set up on low contention, high performance servers, backed by fully redundant DNS and backup servers in multiple locations in Europe and the USA.
• Backups – all websites are backed up in full, every night.
• With Hostsynergy everything is covered – Web Hosting with technical support 24/7.

Please read the Hostsynergy Terms and Conditions, applicable to all Hostsynergy website hosting accounts.

The remote servers are monitored and managed by Hostsynergy (our web hosting partner) to provide the best environment for the Apps installed on the web hosting accounts. Orangebox Digital works with Hostsynergy to give clients full web hosting support.

With every web hosting package, Orangebox Digital includes a ‘Managed Updates’ service. This service is provided to monitor the web software updates applied to a web hosting account. We check to ensure each website is up and running correctly after updates have been applied. As new versions of Apps and Plugins are released, these can affect the display of a website and issues can arise that need our attention.

Website security is taken seriously. Systems and procedures are in place to deal with hackers and other security issues relating to web hosting services. There are some automatic checking systems in place for monitoring and these are used to guard against cyber attacks.